The objective of this course is to qualify the student to understand the vital connection between the quality management and the project success.
Training content
At the end of the course the student will be able to:
- Understand the quality cost
- Plan quality policies and standards;
- Identify the quality target audience
- Perform Quality Assurance
- Understand and apply the ISO 21500 that concerns the quality in projects
- Use the basic quality control tools in the projects
- Understand and apply the configuration management process
- Assess the change requests and their impact on project quality
More Information
Wish to get more information on the training Project Quality Management?
Fact sheet
- Course duration [?]
- 16 hours
- Number of participants [?]
- Minimum 20 students per class
- Target audience
- Project managers, project team members, PMO members, others stakeholders interested in the project management process.
- Requirements
- Desirable basic project management knowledge.
- Language(s) [?]
- Portuguese, English and Spanish
- Local
- Provided by the contractor. Worldwide attendance.
- Certification and PDU [?]
- All training participants will receive a participation certificate with 16 PMI's PDUs.
(PMI R.E.P. activity number: Macro009)
Teaching Methodology Top ↑
Macrosolutions had developed the market's most awarded dynamics, concerning the projects training.
In this course, the following dynamics will be used:
- Case studies
Ricardo Vargas throughout his career as a project manager and an expert in that area has selected a relevant set of case studies and exercises that allow the participants to associate real and fictional cases the to daily work.
All case studies are appropriate to the nature of the client and the training audience.
- Videos selection
In order to facilitate the student learning, videos that cover various parts of movies, commercials, home videos, etc. are used in the classroom environment to fix concepts and associate technical issues with the reality of work and also to introduce new concepts.
They are short videos with direct focus on specific topics, tools and cases.
- Group Work
Several studies and exercises will be proposed by the instructor in order to present a particular topic or discuss a particular approach to project management.
Throughout the training the teamwork will be encouraged and strengthened as a mean for the group to learn.
- Learning Exercises
During the training, students perform concepts retaining quick exercises. Usually the exercises are quick and direct and involve some kind of mathematical calculation.
Courseware
The courseware to be received by the students will consist of slides, articles and lists of exercises, and it may also contain the following special products by Ricardo Vargas:
- 5 Minutes PM Videocast. Practical classes with Ricardo Vargas. DVD distributed worldwide by Microsoft that celebrates the Microsoft Project 2010 launch.
Exclusive student access area
In addition to the exclusive printed material, all participants will have access to the courseware’s electronic version, to the files of exercises and to the work done in the classroom.
The access is given through the restricted site that is available and prepared by the Macrosolutions team considering each course that we provide.
This initiative is a pioneer in the educational market and also anticipates trends related to the documents’ electronic management
-
Training basic program
- ‣ Course opening
- 1. The quality movement
-
- Qualty stories
- The greatest quality innovators
- Historical lessons to be applied today
- Quality on today’s competitive environment
- 2. Quality Management Fundamentals
-
- What is quality?
- The benefits of a quality management program
- The cost of quality
- The role of the project manager
- 3. Quality Planning
-
- Quality planning activities
- “Inputs” and “Outputs”
- Stakeholder analysis and their quality expectations
- Quality standards
- Tools and techniques
- 4. Quality Assurance (QA)
-
- The role of QA in the management process
- What a Quality Plan must contain
- The role of QA on the project’s life cycle
- Tools and techniques
- 5. Quality Control
-
- Collecting measurement data
- Determining the process
- Controlling the process variables
- Quality Control Reports
- Tools and techniques
- 6. Change Management
-
- The change control process
- Configuration management related to the project scope
- Configuration control team
- 7. Improvement processes
-
- Analysing collected measures
- Evaluation and metrics
- Variance
- Strategies for continuous improvements
- 8. Commitment to Quality
-
- Leading quality initiatives
- Quality Management in the new millenium
- Nurturing a corporation towards quality
- 9. ISO 21500
-
- Standard concept and approach
- Application to the projects context
- ISO 21500 and the PMBOK Guide
- ISO 21500 and PRINCE2 methodology
- ‣ Course close-out
-
Supported standards and methodologies
Project Management Institute (PMI) PMBOK Guide Yes PMI Practice Standard for Estimating Yes PMI Practice Standard for Earned Value Management — PMI Practice Standard for Configuration Management Yes PMI Practice Standard for Risk Management — PMI Practice Standard for Work Breakdown Structure Yes PMI Practice Standard for Scheduling Yes PMI Standard for Portfolio Management — PMI Standard for Program Management — PMI Project Manager Development Competency Framework — Organizational Project Management Maturity Model (OPM3®) — UK Office of Government Commerce (OGC) PRINCE2 (Projects in Controlled Environments) Yes MSP (Managing Successful Programmes) — M_O_R (Management of Risks) — P3M3 (Portfolio, Programme, and Project Management Maturity Model) — P3O (Portfolio, Programme and Project Offices) — MoP (Management of Portfolios) — MoV (Management of Value) — Scrum Alliance Scrum Methodology — International Project Management Association (IPMA) ICB® IPMA Competence Baseline —